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  • Professional Friendship

    While working in the field of express logistics long enough, it tends to become more and more part of your everyday life. Whether talking about the clients, work, family, or day-to-day communication. This will become the lifestyle, the professional friendship.

    Colleagues at work, pexels.com

    Colleagues

     

  • Nose Pecking

    Do you remember the time when you were little and you were curious about everything? Curious, what was up there in your nose. And when your parents caught your expedition up there they would immediately stop you. It seems that nose pecking is a new trend in express logistics though.

    Covid era On-Board Courier

    Caricature Covid era On-Board Courier

  • Personalities Within the Customer

    Trying to define “customer relations” is almost the same as trying to define people. There are as many different customer relations as there are human beings. Each with its own perks and disadvantages. For us, there are no abstract “customer contacts”. We like to view them as interesting personalities within the customer instead.

     

    Customer realtions

    Start of the new customer relationship

  • Trust Without a Contract

    Last-minute cancellations and changes can entail serious monetary risks for the client and the service provider. Whatever the reason for canceling, sometimes it comes at a moment when some or most of the expenditure has already been made.

    Signing document

    Lately, we have been several times in a situation where a booking is made for a time-critical solution and due to time pressure, you just have time to put down in an e-mail the bare minimum. When, where, and how much it will cost from A to B. But then the original booking gets changed or canceled in the process.

  • Brexit in reality

    This is Brexit for international logistics – and it is as acute as ever.

    web_Brexit negotiations

    Brexit

    The discrepancies to anticipate from the United Kingdom leaving the EU at the end of 2020 were many, but they were as unclear as the view in the midst of London mist. Even before the very end of the year, it was not clear whether the UK and EU can form an agreement. Or whether it is going to be a no-deal Brexit. Now that the Brexit has happened the changes for international logistics are brought to light.

    Though any modern freight forwarding company had pin-pointed out all possible problems, below are perhaps the most common issues that logistics companies have to deal with daily.